Terms and Conditions – khelo app

1. Introduction & Definitions

These Terms and Conditions ("Terms") khelo app ("Platform", "we", "us") and its users ("you", "user"), forming a legally binding agreement. khelo app By accessing or using the platform, you are deemed to have fully accepted these Terms.

The meaning of certain key terms used in these Terms is clarified below:

• "Platform" refers to the khelo app website, mobile app, and all associated services.
• "User" refers to any individual who is registered on khelo app and uses the platform.
• "Bet" refers to any wager placed on a sports event or market.
• "Odds" refers to the price or probability ratio set for each market.
• "Wallet" refers to the balance in your account on the platform.

2. Account Registration

khelo appTo open an account on , you must meet the following requirements. All information provided at the time of registration must be truthful, accurate, and up to date.

• Users must be at least 18 years old to register. A national ID card or passport may be required for age verification.
• Each person may only register one account. If multiple accounts are found, all of them will be closed.
• You must provide a valid mobile number, email address, and ID details at the time of registration.
• Keeping your account password confidential is entirely your responsibility. Do not share your password with any third party.
• If you notice any suspicious activity on your account, please contact khelo app support team.
• Registering with false or fraudulent information will result in immediate account termination and all balances may be forfeited.

3. Betting Rules

khelo appBefore placing a bet on , make sure you fully understand the rules of each market. Once a bet is confirmed, it cannot be cancelled, so please decide carefully.

• The odds displayed at the time a bet is placed are final. Any change in odds after confirmation will not apply to that bet.
• Odds in live betting markets may change at any time after an event has started.
• If a match is cancelled or left incomplete, the associated bet will be considered void and the stake will be refunded.
• In determining the outcome khelo app Internationally recognised data sources are used. In the event of a dispute over results, the platform's decision is final.
• If incorrect odds are displayed due to a technical error, any bets placed at those odds will be voided.
• Minimum and maximum bet amounts may vary by market and are subject to change.
• Placing multiple bets on the same event is permitted, but accounts may be reviewed if suspicious patterns are detected.

khelo app Betting is available on cricket, football, tennis, kabaddi, and more than 30 other sports. Specific rules for each sport are available on the relevant pages of the platform.

4. Deposits & Withdrawals

khelo appDeposits and withdrawals on are fully secure and transparent. We support all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket.

• Deposited funds may only be used for betting purposes.
• The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests may take up to 24 hours to process, though most are completed within 15 minutes.
• Withdrawal requests may be put on hold until identity verification is complete.
• The right to investigate suspicious transactions in accordance with our anti-money laundering policy khelo apphas.

5. Bonuses & Promotions

khelo app Regular bonuses and promotional offers are available. Each offer has its own terms and conditions, which are detailed on the offer page.

• The welcome bonus is available to new users one time only. Any attempt to claim the bonus through multiple accounts will result in all accounts being terminated.
• Wagering requirements vary by bonus. In general, you must wager between 5 and 20 times the bonus amount.
• Bonuses must be claimed within a specified time limit. Once expired, the bonus will be automatically cancelled.
• Any attempt to abuse bonuses or exploit the system may result in forfeiture of the bonus and any associated winnings.
• Free bets may only be used on eligible markets, and any winnings from a free bet will not include the free bet amount itself.

6. Prohibited Activities

The following activities khelo appis strictly prohibited on . Any such activity detected will result in immediate account closure and may lead to legal action.

• Participating in or facilitating match-fixing or any form of fraud.
• Creating multiple accounts to claim bonuses or exploiting system advantages.
• Attempting to hack the platform's software or database.
• Using another person's account without their permission.
• Depositing funds obtained from illegal sources onto the platform (money laundering).
• Placing bets using betting bots or automated software.
• Harassing other users or spreading false information.

7. Account Closure & Suspension

khelo app reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Registering with false or incomplete information.
• Failure to cooperate with the identity verification process.
• An account may be marked as dormant after an extended period of inactivity (typically 12 months).
• If you wish to close your account yourself, please contact our support team.

If an account is closed, any decision regarding the return of a valid balance will be made after a thorough review. Bonus balances or funds forfeited due to violations of these terms will not be refunded.

8. Responsible Betting

khelo app always promotes responsible betting. We believe betting should be a form of entertainment, not a source of income. If you feel betting is having a negative impact on your life, please seek help.

• The platform offers deposit limits, loss limits, and session timers to help you stay in control.
• Once self-exclusion is activated, your account will be automatically locked for the specified period.
• Betting is strictly prohibited for anyone under 18. Providing false information during age verification is a punishable offence.
• If signs of addiction are observed, family members are welcome to contact us for support.

9. Privacy & Data Protection

Protecting Your Personal Information khelo appis one of our core responsibilities. We do not sell your information to any third party.

• Information collected at registration is used solely for service delivery, identity verification, and compliance with legal obligations.
• All financial transactions are secured with SSL encryption.
• Information may be disclosed in response to a valid request from legal authorities.
• To read our full Privacy Policy, Click Here।

10. Limitation of Liability

khelo app shall not be held liable for any losses arising from:

• Bets missed due to internet disconnection or technical issues.
• Unauthorised access to an account resulting from the user's own negligence or password sharing.
• In cases of delay or error caused by third-party payment processors.
• If services are disrupted due to force majeure events such as natural disasters, cyberattacks, or government directives.

Under any circumstances, khelo app's total liability is limited to the available balance in the user's account.

11. Dispute Resolution

If you have any dispute or complaint, please first khelo app's Help Center. We typically resolve issues within 48 hours.

• To submit a complaint, please contact our Help Center Contact us.
• Any disputes regarding betting results must be raised within 72 hours of the event.
• If a mutual resolution cannot be reached, an independent mediator will be engaged.
• These Terms & Conditions are governed by the applicable laws of Bangladesh.

12. Right to Amend Terms

khelo app These Terms & Conditions may be updated at any time. Users will be notified in advance of any significant changes via email or platform notification.

• Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
• If you do not agree to any changes to the terms, you may request to close your account.
• Please check the "Last Updated" date at the top of this page to confirm you are reading the current version.